Keith Goatley

We touch in how customer experience and technology adoption will be the critical driving forces of the insurance industry from now on.

This article dives into a few trends in the insurance space that are helping big insurers to become more competitive.

Here are some basic, incremental ways technology is being embraced by the insurance companies of the world.

Automation investments range from administrative implementations to full-on robotic services. Learn more about the latest investment trends in technology here.

Large firms expect tech innovation to drive profitability and to improve customer experience, tech will ultimately control insurance operations going forward.

As self-driving cars become commonplace and lead to lower rates, how will insurance companies have to change their business model to survive?